Where Are You Leading From?

In this episode of the CQ for Global Leaders Podcast, Tom discusses the three different leadership styles and asks: “Where are you leading from?”

Where are you leading from?

  • There’s a difference between leading from the front, leading from the middle, and leading from the back.
  • Leadership is the ability to influence and motivate someone to contribute to the success of an organisation.
  • Leading from the front is the traditional model of leadership where a leader is in front of his followers.
  • To lead from the middle is all about being more democratic and consensus-driven. Leaders who lead from the middle engage in conversations, ask for input, and present themselves as part of the team. 
  • Leadership from the back is where a leader looks at possible things they can help put in place so that his team can flourish.
  • The ability to shift from one leadership style to another when working across cultures is important. 
  • A good leader knows their natural leadership style that they would default to under pressure, but demonstrates awareness of the environment and culture they are currently in as to what leadership style is most appropriate. 

Today’s Take-away Action

  • What is your leadership preference? Where does your natural style fit in among the different leadership models?
  • How do you learn to broaden your repertoire and try something different? How did that feel and what did you learn from it?

What Standard Will You Accept?

In this episode of the CQ for Global Leaders Podcast, Tom discusses the importance of setting our standards as leaders and standing up for those in order to create a positive change. 

Setting Our Standards

  • “The standard you walk by is the standard you accept” – General David Morrison
  • We’re all trying to have a bigger impact and make a positive change and sometimes all it takes is for us to make a stand. 
  • Be present and deal with what is. Being present is a key mindset skill. 
  • Always pay attention to the things that are happening in your organisation and your team. If you are not always paying attention, these things will just pass you by. 
  • We tend to focus on things that we are comfortable with, that sometimes we may not see all the other things. Pay attention and take action even on those things that are uncomfortable. 
  • Leaders sometimes have to do things that are painful but we need to take action. We need to do something rather not do anything at all. 

Today’s Take-away Action

  • What sort of standards are you setting as a leader and how do you stand up for those?

Recharging

In this episode of the CQ for Global Leaders Podcast, Tom reflects on his recent retreat in Bali and why it is important for leaders to take some time off and recharge.

Recharging

  • As leaders, taking some time off to recharge and keep ourselves fresh and open to new ideas is critical.
  • Recharging enables you to think about the things that you are dealing with in a completely different context and gain new perspectives.
  • Being in a completely different environment allows you to think differently. 
  • Give yourself enough time to rest and sleep. The best ideas come when you are sleeping because your subconscious is working on it.
  • Recharging enables you to reconnect, appreciate, and be grateful for the things around you. 
  • We do not need more things. We need more space.
  • Allow yourself to do a bit of detox. Turn off your electronics and spend some time in nature. You’d be surprised at the new perspectives that will come into play. Your body, your mind, and your soul will thank you for it.

Today’s Take-away Action

  • How do you recharge yourself and how often do you do it?

Reflections on Turning 60

In this episode of the CQ for Global Leaders Podcast, Tom reflects on his 60th birthday, and valuable lessons he learned from it that relates to leadership. 

The Age of Renunciation

  • In the Indian culture, turning 60 is referred to as the age of renunciation. Renouncing means giving things up rather than accumulating.

Reflections and Milestones

  • Relationships add richness to our lives.
  • Turning 60 is a significant milestone. It’s a celebration, an opportunity to acknowledge people that have made a contribution in your life
  • One’s life is based on memories but it’s actually having someone whom you can share a story with that brings it to life.
  • Fun is important. It gives joy. As leaders, we need to ensure that our people are having fun. 
  • Leadership is all about building and maintaining relationships. It is how you get people to do things.
  • It’s important to get our families involved in whatever it is that we are doing. As leaders, we need to know that sometimes our families make huge amount of sacrifices that enable us to become successful.
  • Vulnerability is an important leadership aspect.  
  • Leadership is all about celebrating milestones. It’s all about creating experiences for our teams and our customers to make them feel that we are all united in one adventure.

Today’s Take-away Action

  • How are you celebrating? How do you take your whole team on board?
  • How do you build relationships and connections?
  • How do you demonstrate vulnerability?

Renewal

In this episode of the CQ for Global Leaders Podcast, Tom talks about renewal and how leaders can keep their energy up. 

Renewal – How Leaders Can Keep Their Energy Up

  1. Exercise – energy begets energy. Doing something physical is really important.
  2. Get out into nature – appreciate nature. Putting yourself and your senses in a different place provide you with a sense of awe.
  3. Creativity – do something that taps into the other part of your brain.
  4. Faith – having a level of spirituality or looking at something in a greater context
  5. Keep learning – putting yourself in learning environments

Today’s Take-away Action

  • How do you renew yourself? How do you keep yourself fresh and how do you bring that energy to your teams? More importantly, how do you renew your teams?

Vulnerability

In this episode of the CQ for Global Leaders Podcast, Tom discusses vulnerability and why it’s important in leadership. 

Vulnerability

  • Being vulnerable means being exposed to either a physical or emotional sense of attack. 
  • Vulnerability demonstrates a sense of humanity.
  • Vulnerability creates a safe place for people to provide input.
  • In a world that’s full of cognitive bias, what you need is cognitive periphery or someone who thinks differently. It is all about getting different perspectives and being comfortable in being vulnerable.
  • When you are willing to share your shortcomings and demonstrate that you are not perfect, it enables you to establish authentic connections and display vulnerability to the point where people feel it’s safe to offer their opinions. 

Today’s Take-away Action

  • How comfortable are you with being vulnerable? How much do you share with your team? 
  • How comfortable are you with sharing things about others and how can you push that out a little?

Belonging

In this episode of the CQ for Global Leaders Podcast, Tom discusses how leaders can enable their people to have a sense of belonging to their organisation.

Belonging

  • Belonging means “being a member of”.
  • All human beings want to be connected. As leaders, we should enable our people to have a sense of belonging to our organisation. It’s all about making them feel safe, secure, and certain. 
  • “People like us do things like this.” – Seth Godin
  • Leaders need to have that sense of curiosity. Getting to know an individual beyond what we see is key. 
  • Human connection fuels a higher level of engagement, output, and innovation. When people feel they are connected and that they belong, they end up doing more.

Today’s Take-away Action

  • How do you create a better sense of belonging with your team? What is your sense of belonging and why is that the case?

Leading from the Inside Out

In this episode of the CQ for Global Leaders Podcast, Tom talks about managing our inner voices and leading from the inside out.

Leading from the Inside Out

  • Leading from the inside out is all about learning how to manage our inner voices, sometimes called intuition.
  • Leadership requires courage. It requires you to step out of yourself and do things that you haven’t done before. Paying attention and being aware of what your inner voice is telling you is key.

Three Principles of Authentic Leadership (based on an article by Fiona Beddoes-Jones)

  1. Ethics
  2. Self-regulation
  3. Self-awareness
  • Self-regulation and self-awareness help you identify your inner voice. 
  • Part of listening to your inner voice is making sure that you are being consistent with your values. 
  • A narrative is a story that we tell ourselves. We all have different narratives. The first step to deconstructing that narrative is being aware of the fact it actually exists. 
  • As a leader, your cultural upbringing has an impact on your inner voice, and being cognizant of that is the cultural lens that you can apply. 

Today’s Take-away Action

  • Pause for a moment and think about what your inner voice is telling you. What is the message that you keep giving yourself as a leader?

 

CQ Action

In this episode of the CQ for Global Leaders Podcast, Tom discusses the fourth component of cultural intelligence, which is CQ Action.

CQ Action

  • CQ Action is how we act appropriately in cross-culture or multi-culture situations. It is  our verbal and non-verbal communication that helps us work in building relationships with people.

Overcoming Challenges

  • Our deepest challenge is our default behaviour. Most of the time, when we are in a cross-culture situation, we are already slightly stressed. It’s easy when we are in a heightened state, to go back to our default behaviour but one of the things that we really need to work on as leaders is to learn how to be comfortable with silence. 
  • We spend so much time with words rather than actually taking in the whole context of the message. Being able to hear what is not being said is key thing.

Today’s Take-away Action

  • Observe other people in a particular culture. How do they interact with one another?
  • How well do you interact with people of a different culture? Are you conscious of your words, the tonality of your voice, and non-verbal expressions? How did you come across?

CQ Strategy

In this episode of the CQ for Global Leaders Podcast, Tom discusses the third component of cultural intelligence, which is CQ Strategy.

CQ Strategy

  • CQ Strategy is being aware of what’s going on. It’s all about having a plan for interaction and making sure that it is aligned with the culture you are interacting with.

3 Aspects of CQ Strategy

  • Planning – knowing what you need to be conscious of when interacting with another culture that is different from your own.
  • Being aware – how you execute, being mindful of what is happening
  • Checking  – making sure that you are aligned, being adaptable, checking your own assumptions as well as the assumptions that others may be making of you.

Framework

  • Think about the things you can do to build relationships quickly.  Using the Nine Dimensions of CQ Knowledge, build a strategy based on your awareness of your own culture and identify the group (cluster) you are going to be working with and need to be aware of.
  • For any leader or any individual cross-cultural interaction, the mere fact that you sit down, pause and think to create a strategy can make a huge difference.

Today’s Take-away Action