Cultural Intelligence – Sharing Stories
It is useful to take a moment to reflect on the CQ success stories and consider what the key principle and techniques were that led to some positive outcomes; and to consider those not so…
Read moreThe Art of Mindful Leadership
A couple of workshops and a few great articles lately have reinforced the art of mindfulness and its role in changing mind-sets. Mindfulness makes us less judgemental, more creative, more engaged and open, more productive…
Read moreConnectivity and Cultural Intelligence
A recent IBM study ‘Leading Through Connections’ identified that the conventional way of working isn’t enough to compete in todays globally competitive environment; and that we need to respond to this new connected era. Organisations…
Read moreKnowing When to Speak and When to Listen
I read an interesting article of an experience shared by Erin Meyer in the Harvard Business Review ‘Cultural Coaching – Knowing when to shut-up. Erin was working as a cultural coach, her assignment was to…
Read moreThe Key to Successful Global Expansions
What succeeds at home may not work overseas. This is the claim of the chairman of an Indian company that has embarked on global expansion across 36 countries and five continents. He maintains that often…
Read moreCulturally Intelligent Negotiations
Last month there was a great article published in the Harvard Business Review Blog Network titled ‘Empathetic Negotiation Saved My Company’. The article explores a business agreement between an Indian supplier and a European trading…
Read moreMulticultural Leadership – Hidden Gems
I have read a couple of articles lately – ‘The Rise Of Multicultural Managers’ by Yves Doz, ‘L’Oreal Masters Multiculturalism’ by Hae-Jung Hong and another article that discuss the many benefits that culturally intelligent leaders…
Read moreConsciousness and Cultural Intelligence
A friend recommended an interesting TrueTube clip that I thought I would share. It is an excerpt from an address to a graduating class by David Foster Wallace titled ‘This is Water‘. The message of…
Read moreListening to Understand
Listening to understand, rather than listening only to respond, requires a high level of mindfulness and consciousness, especially when we are communicating with people of different cultures. As I was facilitating a program in Asia…
Read moreThe Business Case for Cultural Intelligence – Part 2
The business case for CQ is: Open up new markets and provide for a deeper understanding of these markets Improve engagement with local staff Leverage local knowledge and expertise Improve innovation and creativity Reduce costs…
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