In one of my podcasts, I talked about Sir Paul McCartney as a global leader. I referred to the three things which I thought he had which have sustained him for more than 60 years in the music business. They were namely his passion for his work. Secondly, health and fitness and thirdly, the ability […]
I would like to share with you an activity that I’ve been using recently with a number of different teams, and I have found to be very effective. I thought I would share it with you, because as a global leader, when you’re working with teams, I can appreciate that sometimes rather than just launching […]
I was having a conversation recently with a close friend of mine who’s a psychologist, and he was telling me how a huge number of his patients, nearly 80% of his patients come to see him because they need someone to listen to them. I said, ‘What do you mean by that?’ and he said, […]
I want you think about how we build trust? Specifically, as a global leader, when you may be working across different cultures, how do we build trust as a general rule? I believe there are three key things to building trust, and they are competence, character, and consistency. The three C’s, are broadly important as […]
I’d like to talk about building trust in a team quickly. I’m working currently with a leadership team on their level of trust. The CEO has brought me in to work with the team because he feels there is a low level of trust in the team. The CEO is new, he’s only been in […]
One of the challenges of working across borders is that certain behaviours and styles of communication and body language may not have the same meaning. For example in countries such as Malaysia the etiquette for shaking hands is a soft hand to demonstrate respect; conversely in Australia a soft handshake can be interpreted as a […]
Breaking into new markets, navigating new local landscapes and understanding the behaviour and needs of global consumers are a few daunting issues requiring close consideration when preparing for global growth. I have witnessed organisations expanding into overseas markets for reasons that in hindsight were poorly planned and forecasted; fewer competitors, lower costs and growing local […]
An interesting study recently released ‘Australia’s International Business Survey 2015’ had some key findings supporting the case for increased cultural intelligence (CQ). The findings provide insight into the nature, needs, concerns and future plans of the overall Australian international business community from an organisational perspective. Over 1200 Australian companies were included in the survey, from […]
This month I invite you to view a short video interview of me with AHRI (Australian Human Resources Institute) where I discuss what individuals can do to become more culturally aware and communicate more effectively. I will be speaking about developing culturally intelligent leaders at AHRI’s National Convention on 26 August. Registration is now open. […]
Here are a couple of short interviews that Patrick Rundel from ‘Foundation for Young Australians’ conducted with me recently. What is the role of CQ in the changing workplace? Has there been a change in how cultures interact in the workplace over the past decade? Why should young people take an interest in CQ? Here […]