Category Archives: Cultural Intelligence

Communication Technology and Culture

How does culture impact the effectiveness of communication platforms and apps? One our Cultural Synergies staff members shared with me a recent article in BRW that reviewed a new app called BLRT. Her interest was piqued since it is an app that has been created with one of the key design requirements being the ability […]

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Cultural Intelligence – Sharing Stories

It is useful to take a moment to reflect on the CQ success stories and consider what the key principle and techniques were that led to some positive outcomes; and to consider those not so successful outcomes and learn from them. Rather than always reinventing the wheel we would do well to examine how other […]

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Organisational Effectiveness and Cultural Differences

I wanted to share some key points from a recent article “Three Secrets of Organizational Effectiveness” by Newton and Davis. In their discussions around three management approaches – autonomy, purpose and recognition, they highlighted to me that what might work well in one part of the world might possibly have the opposite effect in another. […]

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Asian Expatriates

Spend 10 minutes doing an Internet search for information around Chinese or Indian expatriates and your searches will respond with Western expatriates living in China and India. While there are a lot studies and statistics around the experiences of European, American and North American expats, there is very little around the experiences of Asian expatriates […]

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The Art of Mindful Leadership

A couple of workshops and a few great articles lately have reinforced the art of mindfulness and its role in changing mind-sets. Mindfulness makes us less judgemental, more creative, more engaged and open, more productive and allows us to be ‘in the moment’. Mindfulness sets us in good stead for creating an awareness of our […]

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Connectivity and Cultural Intelligence

A recent IBM study ‘Leading Through Connections’ identified that the conventional way of working isn’t enough to compete in todays globally competitive environment; and that we need to respond to this new connected era. Organisations need to be more connected with their partners, customers and employees. In addition to this, I posit that culture, time […]

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Knowing When to Speak and When to Listen

I read an interesting article of an experience shared by Erin Meyer in the Harvard Business Review ‘Cultural Coaching – Knowing when to shut-up.  Erin was working as a cultural coach, her assignment was to prepare a French couple for an expat posting in China with the support of Bo Chen, a Chinese country expert. […]

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The Key to Successful Global Expansions

What succeeds at home may not work overseas.  This is the claim of the chairman of an Indian company that has embarked on global expansion across 36 countries and five continents.  He maintains that often it is the past successes that can lead to blindness in new contexts and that attitudes such as ‘our formula […]

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2 Tips For Overcoming Your Blind-Spots

Here is a quick read from HBR ‘Management Tip’ that I thought were worth sharing.  It serves as a reminder to us to stay aware.. http://hbr.org/tip/2013/11/21/2-tips-for-overcoming-your-blind-spots.

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Culturally Intelligent Negotiations

Last month there was a great article published in the Harvard Business Review Blog Network titled ‘Empathetic Negotiation Saved My Company’. The article explores a business agreement between an Indian supplier and a European trading company (who had no previous dealings) that could have had disastrous implications in terms of customer relationships and industry credibility, […]

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