In this episode of the CQ for Global Leaders Podcast, Tom discusses the 4 aspects of cultural intelligence and the role of CQ in becoming a better global leader.
- Cultural intelligence is the ability to interact effectively with people of different cultural backgrounds or to be effective in culturally diverse settings.
- You become a more effective leader by having a better sense of the cultural nuances that influences a person’s thinking makes you a more effective leader.
4 aspects of cultural intelligence:
- CQ Drive – your motivation, the intrinsic and extrinsic reasons of why you want to interact with people.
- Knowledge – understanding the similarities, differences, and the values that people have in different cultural backgrounds which starts with your own culture.
- CQ Strategy – planning and execution
- Action – bringing it to life
How important is observation in cultural intelligence?
- When you land in a foreign airport, observe how people are dressed, what is the tone of voice that people are using, what pitch and volume of language are you hearing around the place, how do people walk, what’s their speed, what’s the pace that they are? All that tells you about the place. You’re picking up clues not only about their culture but also your own reaction to that culture.
- Being observant is a very useful skill to develop CQ.
Today’s Take-away Action
- Look at the 4 aspects of CQ – drive, knowledge, strategy, and action. On a scale of 1-10, with 10 being the highest, where would you put yourself on each of those aspects?