Cultural Awareness from Dr. Vergehese

Accountability

I had a client ask me recently, ‘How do you hold people accountable to tasks they’re supposed to do?’ Of course, being the consultant, I said, ‘What do you mean by that?’ And, he said,…

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Delegating

The skill of delegating is critical to being effective when managing teams. One of my very first managers told me when I became a field manager, ‘Tom, a key thing that you need to do…

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Do you see what I see?

Many years ago, my friend, Ed moved from San Francisco to Melbourne to become the regional sales manager for a global learning and development organisation. That’s when I first met him. He was here for…

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Changing for the better?

I’ve been working with a particular organisation for a number of years, consulting in a number of different areas and the top two people in the organisation who are my key contacts have decided to…

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Cultural Intelligence for Entering New Markets

IKEA, a Swedish furnishings company that began in 1943, is now operating in over 46 different countries and territories; having recently opened one of their largest stores in Seoul, South Korea. It is a great…

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Cultural Chameleons

We all know people who are what I term ‘cultural chameleons’, they adjust to pretty much any new cultural environment quickly and with ease. Whether they’re traveling in a work or leisure capacity, or even…

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