The Cultural Synergist

Insights for the month with Dr Tom Verghese
The Cultural Synergist- Insights for the month

March 2023

Issue # 179

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Bias within Bias...


Earlier this month, I facilitated a workshop session with a high performing leadership team in the resources industry. The session was focused on inclusion, unconscious bias and increasing effectiveness. In my session design, my own bias, was that I would receive quite some resistance from the group as they would not see the value in doing this work and they were already performing well.

As it turned out, the group was quite culturally diverse which I had not anticipated. So from the outset there was participation in the room and the team were highly engaged. Some wonderful candour and sharing occurred in the session. The cultural diversity in the group certainly assisted and brought great richness and perspectives to the conversation.

One very surprising perspective that was shared by a number of the participants for whom English was not their first language was the ‘trust’ bias they placed on those who spoke English well, in other words a higher level of trust for fluent speakers of English. When I highlighted that this was a bias against themselves…they were quite taken back. It was a useful reminder that we need to aware of the biases that may be sabotaging ourselves!


Quote of the month:


"The mind, once stretched by a new idea, never returns to its original dimensions."

- Waldo Emerson


Book recommendation:




Burnout - Gordon Parker, Gabriela Tavella and Kerrie Eyers

Burnout is widespread among high achievers in the workplace, in business and in caring professions like health and teaching. Parents with new babies and those caring for the elderly and people with disabilities are also at risk. Although burnout is so common, it's often undiagnosed or misdiagnosed - most commonly as depression.

Drawing on ground breaking new research, this book hands you the tools to work out whether you have burnout - or not. The good news? It is possible to recover from even severe burnout. The authors show you how to recognise your own burnout pattern, how far you have travelled into burnout territory, and provide a broad-based management approach to help you regain your spark and build your resilience.

With fascinating new insights into the biology of burnout, and stories from people who have brought themselves back from the brink, Burnout is a complete guide for anyone who suspects they may have burnout, for their families, for health professionals and employers.