KNOWLEDGE TRANSFER PROCESS
It’s been 12 years since I was last engaged by a client to prepare their teams for knowledge transfer of business processes overseas. In a recent short burst, there have been 2 requests for this…
ANDON CORD
The Andon cord was implemented by Toyota as part of their Quality Process to enable workers to stop the production process when something was wrong. Regardless of position or hierarchy, anyone could activate the Andon…
DIVERSITY AND INCLUSION IN ORGANISATIONS
We recently conducted some focus group exploring the levels of diversity and inclusion within an organisation. When participants were asked to give a rating on D&I separately, diversity was consistently rated higher than inclusion. Wonder…
AUTHENTICITY – OPENNESS AND CULTURE
Recently I have had several conversations about the qualities of good leadership and what makes a good leader. One theme that emerged was leaders being authentic, open and genuinely sharing aspects of themselves whether it…
DEI – TOP DOWN OR BOTTOM UP?
This year has been one of the busiest ever for me as a consultant in the last 30 years. The awareness of and need for DEI work seems to be growing exponentially and is being…
BEING DISTRACTED
I am currently working on a development program for mentors and mentees for a large consulting firm. During a session, one of the mentees mentioned that her mentor is never fully present when they meet….
