WHO IS YOUR ROLE MODEL?

Who is your role model? Or perhaps the question should be, who are your role models? Why are these people your role models, and what have you learned from them? I’ve been reflecting on this topic of role models recently, because of some work I’ve been doing with leadership teams. An exercise that we’ve been […]

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YOUR LEADERSHIP JOURNEY

I was working with an executive client recently, and I asked him to map his leadership journey. He said, ‘Hmm, I don’t think I’ve ever done that.’ I said, ‘Well, let’s try it. Look at the time when you first started your career, and over the last 20 years, what has your leadership journey looked […]

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CONFIDENT OR ARROGANT

What’s the difference between confidence and arrogance? To quote one of my mentors, Dr. Alan Weiss, ‘Confidence is having the ability, or the knowledge that you have something of value worth sharing and that you are always open to learning about other things. Arrogance, on the other hand, is feeling you have something of value […]

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Accountability

I had a client ask me recently, ‘How do you hold people accountable to tasks they’re supposed to do?’ Of course, being the consultant, I said, ‘What do you mean by that?’ And, he said, ‘Well, I just can’t get it. When people agree to do something, and they just don’t follow up, and they […]

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Delegating

The skill of delegating is critical to being effective when managing teams. One of my very first managers told me when I became a field manager, ‘Tom, a key thing that you need to do is replace yourself.’ I thought to myself, what does he mean ‘replace myself’? He said two things in reply. One, […]

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Do you see what I see?

Many years ago, my friend, Ed moved from San Francisco to Melbourne to become the regional sales manager for a global learning and development organisation. That’s when I first met him. He was here for four years, and we developed a strong friendship in that time, which has thrived over the many years that we’ve […]

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Changing for the better?

I’ve been working with a particular organisation for a number of years, consulting in a number of different areas and the top two people in the organisation who are my key contacts have decided to move on. They’ve put a new person in the role. Of course, I made the time to go and see […]

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Building Trust

I’d like to talk about building trust in a team quickly. I’m working currently with a leadership team on their level of trust. The CEO has brought me in to work with the team because he feels there is a low level of trust in the team. The CEO is new, he’s only been in […]

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Slowing down

When was the last time you just sat back and relaxed? Be honest. When was the last time you sat back, didn’t look at the phone, didn’t listen to music, didn’t look at a screen, but just sat? When was the last time you actually thought to yourself, ‘Gosh, I’m bored.’ When was the last […]

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Speaking up

I was having breakfast with a client, and he was telling me about his recent visit to Japan. He was meeting with a number of his clients. He’s currently involved in a joint venture with two Japanese firms, and he was representing his company on this trip to Japan. It was his first time to […]

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