April 24, 2013

The Business Case for Cultural Intelligence – Part 2

The business case for CQ is: Open up new markets and provide for a deeper understanding of these markets Improve engagement with local staff Leverage local knowledge and expertise Improve innovation and creativity Reduce costs and improve timelines on projects Lead to greater collaboration between teams Develop greater understanding of what your local customers and …

April 7, 2013

The Business Case for Cultural Intelligence – Part 1

Emotional intelligence (EQ) and Managerial Intelligence (MQ) have been well established as crucial for senior leaders. EQ and MQ are insufficient if your organisation is operating across borders, distance and multiple time zones. Cultural Intelligence CQ is a ‘must have’ skill in todays’ global environment. CQ is a person’s capacity to function effectively in culturally …